The client is responsible for the diligent management and utilization of their assigned services to guarantee the stable operation of the hosting infrastructure and the integrity of other accounts on the same platform. This mandate includes adherence to specific resource allocation rules and activity constraints established by applicable laws, the Company’s General Terms, and the technical limits defined in our pricing documentation and this agreement.
By design, shared hosting environments do not assign dedicated hardware components, such as specific CPU cycles, physical RAM, or exclusive software instances, to any single user.
Virtual Private Servers (VPS) operate on shared physical hardware alongside other virtual instances. While this architecture provides a guaranteed baseline of resources for your use, it involves a "shared" hardware pool, meaning the server does not have isolated, exclusive access to the underlying physical infrastructure.
Our Dedicated CPU Servers provide fully isolated CPU cores that are 100% dedicated to a single client, ensuring total performance isolation from all other system users.
Clients must ensure that their service consumption does not surpass the resource quotas explicitly detailed on the following specification pages:
Furthermore, all users must adhere to the additional constraints and performance restrictions outlined below.
The storage capacity and network traffic provided by the Company must be used strictly for the intended purpose of the service. This requires that all allocated resources be utilized for active web hosting—making data accessible to the public via the Internet. The Client acknowledges that these services are designed for web hosting, not for general data storage or archiving. Prohibited uses include the storage of massive quantities of raw digital imagery, media repositories, or remote backups of local devices and other online sites. We reserve the authority to mandate the deletion of such content or suspend access if we suspect resources are being used as a storage vault rather than a hosting platform.
The Client understands that descriptions such as "unlimited" or "unmetered" are based on the typical usage patterns of similar customers and industry benchmarks for average shared hosting consumption on a single server.
Resource usage by any Client must not deviate so significantly from the average user that it degrades the global performance of the server, interferes with the automated backup schedule, or results in excessive I/O wait times.
We define an "Inode" as follows:
An inode is a filesystem entry used to store metadata about a specific file or folder. Your total inode count represents the combined number of files and directories contained within your account.
Users on VPS and Dedicated platforms are not restricted by specific mailbox sizes and may utilize their capacity as needed, provided it does not impact the overall stability of the host system.
Shared Hosting accounts are limited to a maximum of 10 concurrent IMAP/POP3 connections.
The cumulative volume of outgoing mail—whether sent via scripts, webmail, or local clients—is capped at 400 messages per hour. Mail exceeding this threshold will be queued or deferred based on system availability. In instances of suspected unsolicited bulk messaging (SPAM), we reserve the right to immediately freeze the mail service or the entire hosting account.
Clients requiring higher mail thresholds on VPS or Dedicated platforms may request an increase, which is subject to manual review and approval by our technical team based on a legitimate business justification.
Shared Hosting users are provided with real-time tracking of their CPU and RAM consumption via the account control panel (cPanel). Continuous resource consumption exceeding 80% over any 60-minute window is prohibited. It is the client’s duty to optimize their software and scripts to ensure they operate efficiently and release system resources promptly, allowing for a balanced environment for all users on the shared server.
VPS and Dedicated Server clients have the freedom to utilize their allocated resources as they see fit, provided their activities do not negatively affect the Company's broader network or the services used by other customers.
Clients must optimize their databases to ensure maximum efficiency. No single application or script may consume more than 10% of the total resources allocated to the database engine.
All shared hosting databases are hosted on high-performance SSD storage. Due to the speed of this hardware, any query taking longer than 1.0 seconds to execute is classified as "Slow." A shared hosting account is prohibited from generating a slow query volume exceeding 1% of its total daily database activity.
Dedicated and VPS clients may manage their database resources as needed, provided their usage does not impede the availability or performance of other Company-managed resources.
We maintain the right, at our exclusive discretion, to modify, update, or retire any part of our hosting packages—including resource limits and included features—without prior notification. This may encompass changes to storage limits, data transfer allowances, or secondary features. We assume no liability for such updates, and it is the user's responsibility to check these terms regularly for changes. Continued use of our platform following these updates constitutes your formal acceptance of the revised terms.